Service providers, handset vendors add millions of consumers every month, but don't tackle consumer complaints at the same pace.
Targeted at the growing young audience, Samsung India vice-president-HHP division Hendrick Lee said the phone has direct access to social networking websites. It also enables the users to access website at a speed of 2.4Mbps data speed on CDMA operators.
Samsung has the first-mover advantage, but Nokia wants to catch up fast.
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